by Aromal Rajagopal | Nov 17, 2009 | Management |
Why Managed Support is better than Staffing ? InstaCarma prefers providing outsourced and fully managed support to its clients rather than pure staffing. There are several reasons for favoring a fully managed support solution. The two most important factors being...
by Aromal Rajagopal | Jun 10, 2009 | Management |
InstaCarma has been providing technical support to the web-hosting industry for over 6 years now. If you have ever been working in the support department (phone,email,chat etc) then more often than not , you might have come across an abusive customer at some point....
by Aromal Rajagopal | May 14, 2009 | Management |
We at InstaCarma provide LiveChat support to many of our web-hosting clients. There are certain things that needs to be taken care of while handling live support chat . One of the main advantages of LiveChat is that it adds that personal touch to the website which...
by Aromal Rajagopal | Mar 29, 2009 | Management, Popular Posts |
The Article Companies have to ensure that their trainees assimilate lessons fast and imbibe them deeply. A long training phase results in a lot of revenue loss, and an incomplete understanding of lessons will result in the trainee having to spend a lot of time...
