With 14 years of stellar experience in providing consummate outsourced technical support, we are in pole position to utilize our years of amassed knowledge to help you with all your IT technical support outsourcing requirements.
Take your IT to the next level with InstaCarma’s customized managed Service offerings. Deliver high-performance, highly scalable applications coupled with the best technical support you can find in the market.ruby on rails developer
Keep pace with the fast-moving world with Faster Time to Market with our Cloud & DevOps Solutions. Avail customizable end-to-end DevOps Services with an expert Cloud Consultancy to thrive in this highly combustible business world.
THE WAY TO SUCCESS
Vision Carma
Instacarma’s key differentiator is VisionCarma which is 100% process and SLA driven web-based workforce/vendor management system that monitors productivity and helps you manage operations of your internal or support team from a single platform. This centralized system gives you a holistic and streamlined view with transparent live support information. VisionCarma helps you plan, forecast, schedule, and track workers for better alignment and productivity. This excellent cloud-based solution offers diverse tools and interactive visual aids to help you keep in touch with your technical team via chat or email at any given point of the day.
Testimonials
15316 tickets resolved and 10674 chats handled in 30days flat!
The total average tickets + chats resolvedby our tech teams for 5 different clients. During an activity tacking place for 1 month, we were able to solve a total of 15316 tickets and 10674 chats! Now, that is an achievement that speaks for itself.
DevOps Tech Team to the app rescue!
Our DevOps tech team handles complex issues while ensuring that the Rails application by our client are up and running in to time. All graphs have been pulled out Process Management software-VisionCarma.
Our Partners
