InstaCarma is a provider of outsourced technical support and server management services to web hosting companies. Established in 2003, InstaCarma’s client base has grown to include several well established and reputed web hosts across the globe. InstaCarma boasts of diverse skill sets and excellent processes that help deliver high quality services, consistently.
“Carma” (or “Karma”, as it is often spelt) is the concept of “action” or “deed“, understood as that which causes the entire cycle of cause and effect (courtesy http://en.wikipedia.org/wiki/Karma). The essence of our work is action – acting upon customer support requests, actively taking care of servers etc. However, any carma or deed is futile if not performed at the right time. We at InstaCarma understand this well. Since the recipients of our services are discerning customers who deservedly expect their web presence to be maintained round the clock and their queries to be answered without any delay, swift response is a crucial aspect of our work. The name ‘InstaCarma‘, which is the conjugation of the two words that best describe us, ‘Instant‘ and ‘Carma‘ – symbolizes our core values of dedicated work and timely action.
Our well thought out, carefully pruned service methodology, astute quality assurance procedures , exhaustive training programmes and positive people management principles give us the unique edge that has resulted in several happy clients, and a dedicated, skilled workforce. We’ve grown consistently each year mainly via strong word of mouth, which speaks volumes of the quality of work we do. Our stellar work over the years has helped us earn an excellent reputation and the trust of several hosting companies and datacenters, who depend on us to provide them with the world class service that distinguishes them from their competitors.
We are based in Bangalore, India. The city is called the silicon valley of the east and is regarded as having the largest and most talented IT manpower base in the world. Being the city that encouraged and cradled some of the biggest players in the outsourcing industry today, we have a big promise to keep to it. We constantly strive to uphold the traditions that we’re steeped in!