Customer on boarding is a delicate process. Your objective should be to make this process as smooth as possible for the customer. 1. Avoid long, complicated sign-up forms This is a major detractor for prospective customers. Most of the customers prefer instant,...
Proper management and maintenance of IT Infrastructure resources is necessary to run your business smooth and fast. This includes data center, network and storage management to name a few. You have a responsibility to ensure the reliability of services and ensure zero...
Your hosting business thrives on word of mouth regarding your support. Almost every web hosting business has presence on social networking sites like Facebook or Twitter. Poor support results in bad reputation which adversely affects your business. So it is of...
The success of any business depends on two vital aspects: sticking to commitments and managing relationships. While the former depends on technical deliverables, the latter is how well you relate to your clients and associates. This requires professionalism...
So you’ve just got a new job as a manager. Congratulations! Or, maybe you’ve just been given the task of pulling a new team together. What a challenge! Either way, whether your team exists already or it’s your responsibility to create it, what do you...
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