August 2009 - Page 3 of 6 - InstaCarma Outsourced Web Hosting Support

500 error when using php_value/php_flag

by Aromal Rajagopal | Aug 20, 2009 | Quick fixes, Technical | 0 comments

Issue : When trying to turn ‘register_globals’ ON by adding a statement “php_flag register_globals on ” in the .htaccess, following error appears on the website: “A 500 Internal Server Error error was encountered while trying to use an...

Automatic backups using SSH

by Aromal Rajagopal | Aug 19, 2009 | Quick fixes, Technical | 0 comments

Issue : How to go about setting up backups using SSH so that backups of every account are uploaded automatically from server1 to server2 ? Solution : 1. Make SSH password less (key based) from destination to source. 2. Run a rsync from destination to get files from...

No space left on device

by Aromal Rajagopal | Aug 19, 2009 | Quick fixes, Technical | 0 comments

Issue : Following error shows up on the websites which run with mysql. Warning: session_write_close() [function.session-write-close]: write failed: No space left on device (28) in /usr/local/cpanel/base/3rdparty/phpMyAdmin/index.php on line 42 Restarting MySQL fixes...

Email forwarding based on time/day

by Aromal Rajagopal | Aug 19, 2009 | Quick fixes, Technical | 0 comments

Issue : Need to forward emails based on the time of day and day of the week. For example: If an email arrives in between 8:00am and 5:00pm , it should be forwarded to [email protected] . If it comes in between 5:01pm and 7:59am , it should be forwarded to [email protected]....

How InstaCarma helped a big client save costs through high support efficiency

by Aromal Rajagopal | Aug 18, 2009 | Client Success Stories | 0 comments

This write-up throws light on how we at InstaCarma , were able to help one of our biggest clients* cut costs through our immensely efficient support team. When the client came to us , they already had a fairly large team. But they were unhappy with its functioning...