August 2009 - Page 2 of 6 - InstaCarma Outsourced Web Hosting Support

Cannot upload unless permissions are set to 777

by Aromal Rajagopal | Aug 23, 2009 | Quick fixes, Technical | 0 comments

Issue : WordPress installed on a cPanel server. Cannot upload images using WP unless the “uploads” directory is set to “777” which poses serious security threats. Solution : The reason is that WordPress is running PHP as a DSO (Apache Module)...

InstaCarma's success in streamlining a reputed client's user base to boost uptime and revenue per server

by Aromal Rajagopal | Aug 21, 2009 | Client Success Stories | 0 comments

In any business, growth is desired and necessary. But it brings with it additional management headaches. It is very important to meet these challenges successfully in order to sustain the growth. This write-up is about such a scenario faced by one of our most reputed...

Server Management Discipline

by Aromal Rajagopal | Aug 20, 2009 | Management | 0 comments

InstaCarma has been providing server management services to the web-hosting industry for 6 years now. Server management is the operation and maintenance of a server. For efficient management, a proper methodology should be in place and strictly adhered to. The...

535 Incorrect authentication data

by Aromal Rajagopal | Aug 20, 2009 | Quick fixes, Technical | 0 comments

Issue : While trying to send email, following error occurs in Horde/Squirrelmail : 535 Incorrect authentication data Fix: This usually occurs when the option “Allow mail account authentication using the password of the domain owner’s account” in WHM...

Resetting the bandwidth for a single account

by Aromal Rajagopal | Aug 20, 2009 | Quick fixes, Technical | 0 comments

Issue : Bandwidth for a single account needs to be reset to ‘0’ during the month. Solution : Follow these steps: 1. Ssh in to your server. 2. cd /var/cpanel/bandwidth.cache/ 3. vi domainname.com 4. Delete the numbers in that file and retype 0 instead of...