Cannot delete an email address after account rename

Issue :

Account was renamed from abc.com to xyz.com. After renaming, when trying to delete an old email address ( test@abc.com), following error occurs :

“The e-mail account test@abc.com was successfully deleted.
Sorry, you do not have access to the domain abc.com”

Fix :

Check the file /home/user/.cpanel/email_accounts.yaml and remove any entries pertaining to the old domain. This should fix the issue!

Filed Under: Quick fixesTechnical

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