Awstats says “Never Updated”

Issue :

Awstats page in cPanel was displaying the message;
Awstats: Never updated.

The logs were getting updated ( i.e usr/local/apache/domlogs/domainname.com)
But every time you run /scripts/runweblogs , this file was being deleted.

The error was;
/scripts/runweblogs
Log checker loaded ok..
What user’s logs did you want to update? testusr
==> cPanel Log Daemon version 22.0
==> Shared RRDTOOL support enabled
Processing testusr…
[add dead subdomain] testusr testdomain.com

Fix :

The domain testdomain.com is the main domain.

->Go to /var/cpanel/users/

There was an additional entry for this main domain as

XDNS testdomain.com

Remove this and run the weblogs again.
There you go !!!!!!!!!!!
Stats updated.

Filed Under: Quick fixesTechnical

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About the Author: InstaCarma is a provider of Enterprise Class Solutions for the Hosting Industry

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