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All Entries Tagged With: "horde"
Where to check the version of Horde
Issue : Where can I check the current version of Horde webmail client running with cPanel ? Solution : If you have ‘root’ SSH access to the server then, simply open the file /var/cpanel/horde/version using your favorite editor and you’ll be able to see the current Horde version.
Unable to load featurelist ‘default’: Permission denied
Issue : The following error occurs while trying to login to any webmail client : Internal Server Error Unable to load featurelist ‘default’: Permission denied Fix : 1. Log in to the server via SSH as ‘root’. 2. Open the file /etc/cpupdate.conf and make sure CPANEL=manual. 3. Run /scripts/upcp –force This should fix the issue!
Email accounts not accessible from main account
Issue : All email accounts were accessible via the main email account for that domain but now they aren’t. Fix : E-mail access from the main account to individual e-mail accounts is provided by symbolic links (symlinks) within the cPanel user account’s mail directory which link to the directory of each individual e-mail account. To [...]
Accessing all email accounts
Issue : How to check and open the emails in all email accounts on a domain ? PS. It is a cPanel/WHM server. Solution : This can be achieved in the following way : – Login to Horde as the cPanel user (not as a webmail user). – Go to the Mail section of Horde. [...]
535 Incorrect authentication data
Issue : While trying to send email, following error occurs in Horde/Squirrelmail : 535 Incorrect authentication data Fix: This usually occurs when the option “Allow mail account authentication using the password of the domain owner’s account” in WHM -> Server Configuration -> Tweak Settings is enabled. Webmail logs you in but attempts to use the [...]
Enabling a specific mail client for a particular domain
Issue : When an user logs into webmail , he should just have one email client ( say roundcube ) whereas all other users should see all the three. Solution : Suppose the username is ‘xyzco’ for the domain xyz.com. 1. SSH into the server as root, and edit the file /var/cpanel/users/xyzco 2. Now, if [...]
Blank Screen in Webmail (Horde)
Issue : Horde webmail screen of a domain is displaying a blank screen. Cause : May be due to recent PHP upgrade. You may find the following entries in error log (/etc/httpd/logs/error_log) ================ PHP Fatal error: require_once() [function.require]: Failed opening required ‘Horde/String.php’ (include_path=’/usr/share/psa-horde:/usr/share/psa-horde/pear:.’) in /usr/share/psa-horde/lib/Horde/Browser.php on line 4 ================= Fix : Edit /etc/httpd/conf.d/zz010_psa_httpd.conf Replace all [...]
