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All Entries Tagged With: "error"
New cPanel 404 error — The server can not find the requested page
Issue : While trying to access any IP on a server, following error occurs : 404 Not Found The server can not find the requested page: SERVER-IP/cgi-sys/defaultwebpage.cgi (port 80) Solution : This is a bug in the latest cPanel release. Try either of the following 2 solutions : 1. (Recommended by cPanel) /scripts/upcp –force /scripts/autorepair [...]
Access Denied: Referrer Check
Issue : Following message occurs every time when trying to connect to an own dedicated server from other servers. Access Denied: Referrer Check Functions in cPanel / WHM are available only directly through the cPanel and WHM interfaces or through our XML API. It appears that this request is coming from a referring site and [...]
Cannot delete an email address after account rename
Issue : Account was renamed from abc.com to xyz.com. After renaming, when trying to delete an old email address ( test@abc.com), following error occurs : “The e-mail account test@abc.com was successfully deleted. Sorry, you do not have access to the domain abc.com” Fix : Check the file /home/user/.cpanel/email_accounts.yaml and remove any entries pertaining to the [...]
Nameserver error while trying to add a domain
Issue : Following error occurs when trying to add a domain to a cPanel account : Please transfer the domain to this server’s nameservers or have your admin add one of its nameservers ips to /etc/ips.remotedns and make the proper A entries on that remote nameserver. Solution : To get around this, add the remote [...]
Plesk : Domain does not exist error
Issue : Domain does not exist error message occurs when accessing the web directories of a domain in Plesk. The following error message is displayed in ‘Web Directories’ when accessing it from the domain management section : WebServerManager::getWebDirs() failed: websrvmng failed: Site domain.com doesn’t exist ———————————Debug Info———————————————- 0: C:\\Program Files\\SWsoft\\Plesk\\admin\\htdocs\\domains\\webdirs\\webdirs.php:48 psaerror(string “WebServerManager::getWebDirs() failed: websrvmng failed: [...]
535 Incorrect authentication data
Issue : While trying to send email, following error occurs in Horde/Squirrelmail : 535 Incorrect authentication data Fix: This usually occurs when the option “Allow mail account authentication using the password of the domain owner’s account” in WHM -> Server Configuration -> Tweak Settings is enabled. Webmail logs you in but attempts to use the [...]
mod_security: Access denied error code 403
Error : You might come across the following error in the apache error logs : mod_security: Access denied with code 403. Error reading request body, error code 70007: The timeout specified has expired Fix : 1. Open the Apache configuration file. root@server1 [~]#vi /usr/local/apache/conf/httpd.conf 2. Change the Timeout value to 300 # Defined in /var/cpanel/cpanel.config: [...]
Error : my.domain.tld is owned by another user
Issue : While trying to add a sub-domain through cPanel, the following error occurred : Error from domain wrapper: my.domain.tld is owned by another user. Cause : This happens if cPanel did not remove the entries correctly when you deleted the sub-domain. Fix : Check and remove the entries for the sub-domain from the following [...]
Error : You cannot unpark a user’s main domain name
Issue : While trying to delete a parked domain , you might get the following error : Error from park wrapper: You cannot unpark a user’s main domain name. Fix : Just go to the following location : cd /var/cpanel/userdata/username/ vi main Delete the ‘ServerAlias’ entry corresponding to the domain you want to remove. Now [...]
FastCGI : 500 internal server error
Issue : The site was throwing up ’500 internal server error’ and the following error appeared in the apache error logs. FastCGI: incomplete headers (0 bytes) received from server “/home/httpd/vhosts/default/fcgi-bin/phpfcgi” Fix : If you are getting this error then it means that no headers are being returned when a request gets through to dispatch.fcgi Possible [...]
553 failed authentication error in Squirrel mail
Issue : Error: 553 failed authentication error in Squirrel mail. Fix : Get into the configuration file : /usr/local/cpanel/base/3rdparty/squirrelmail/config/config.php Change $useSendmail = false; to $useSendmail = true; This should fix the issue!
Apache error : “Too many open files (errno: 24)”
Issue : When attempting to start Apache,if you get the following errors :- [error] mod_ssl: Child could not open SSLMutex lockfile /usr/local/apache/logs/ssl_mutex.16479 (System error follows) [error] System: Too many open files (errno: 24) Fix : This is caused by Apache and RedHat setting their open file limits too low. To correct this you will need [...]
Common Apache and related errors
400 – Bad request What does it mean? There’s something wrong with the URL you typed. Maybe the server you’re contacting doesn’t recognize the document you’re asking for, maybe it doesn’t exist, or maybe you’re not authorized to access it. What can you do about it? Check the URL. Pay special attention to uppercase and [...]
