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All Entries Tagged With: "chat"
Handling an abusive customer – A skill in itself!
InstaCarma has been providing technical support to the web-hosting industry for over 6 years now. If you have ever been working in the support department (phone,email,chat etc) then more often than not , you might have come across an abusive customer at some point. How would you deal with such a situation ? Yell back [...]
admin | Jun 10, 2009 | Comments 2
Live Chat Support
We at InstaCarma provide LiveChat support to many of our web-hosting clients. There are certain things that needs to be taken care of while handling live support chat . One of the main advantages of LiveChat is that it adds that personal touch to the website which can result in increased customer interest which in [...]
admin | May 14, 2009 | Comments 2
