RSSAll Entries in the "Quick fixes" Category

How to limit the overall size of emails

Issue : How can the overall size of an email including attachment, encoding etc. be limited to a pre-defined value? Solution : This can be done in the following way : Go to WHM >> Main >> Service Configuration >> Exim Configuration Editor In the first box where you can type ( right below where [...]

Where to check the version of Horde

Issue : Where can I check the current version of Horde webmail client running with cPanel ? Solution : If you have ‘root’ SSH access to the server then, simply open the file /var/cpanel/horde/version using your favorite editor and you’ll be able to see the current Horde version.

Disabling an email account

Issue : How can a particular email account be ‘disabled’ temporarily. Note that the email account should not be ‘deleted’ ? Is this possible at all via cPanel? Solution : There is no direct functionality in cPanel at the moment for this. This feature might be added at a later stage. However, you can achieve [...]

MySQL database not listed in Plesk interface

Issue : A MySQL database was created and still does exist but it is not being listed in the Plesk interface. Solution : This usually happens when the database is not created via Plesk. Instead, it might have been created via SSH. To get around this, there are two ways : 1. This is the [...]

How to add an SRV record via WHM ?

Issue : How to add an SRV record via WHM? There does not seem to be enough fields to enter all the data. Solution : Go to WHM >> Main >> DNS Functions >> Edit DNS Zone and select the domain for which you need to add the SRV record and click ‘Edit’ Once in [...]

cPanel/WHM not working after fresh installation

Issue : After a fresh installation on a CentOS server and following all the standard steps, it is not connecting to WHM on port 2087. Fix : CentOS has default iptables (firewall) rules that block access to cPanel ports when out of the box. You can flush them using the following command : iptables -F [...]

Changing /cpanel to something else

Issue : How can you access cPanel like, say, http://domainname.com/xyz ? This is for security purposes. Solution : This can be done but not recommended as it would not be of much effect security-wise. Even if you change it, cPanel/WHM would still run on the standard ports (2082/2083 & 2086/2087) which is known to everyone. [...]

How to transfer a folder from one server to another

Issue : Need to transfer a folder from a remote server to the local server. Solution : One way of doing this is using the ‘wget’ command. First, log in to your server via SSH and and launch wget mirroring using the following command : wget -m ftp://username:password@ftp.host/folder/ Do replace the above with the corresponding [...]

cPanel/WHM not accepting international domain names

Issue : WHM does not let you create an account with the domain name having native characters of certain languages. Fix : To get around this, go to IDN Conversion Tool. Enter your domain name and get the equivalent PunyCode. You should be able to add that via WHM

htaccess redirect for SSL non-www to www

Issue : Need to redirect https://domain.com to https://www.domain.com for SSL purposes. Solution : Use the following code in the htaccess file under the public_html folder for the concerned domain : RewriteEngine On RewriteCond %{HTTP_HOST} ^domain.com [NC] RewriteRule ^(.*)$ https://www.domain.com/$1 [L,R=301]

How to prevent SFTP users from viewing server files and folders

Issue : SFTP users can view server files and folders by simply changing the path to ‘/’. How can this be avoided? Solution : SFTP means FTP access over SSH. You will have to chroot the individual users in order to prevent them from viewing files outside their chroot jail. Normal FTP access has chroot [...]

How to allow unlimited email sending

Issue : How to allow sending of unlimited emails from the server? Solution : Just go to WHM >> Tweak settings >> The maximum each domain can send out per hour (0 is unlimited) >> Put ’0′ there and save the setting. That should be it

Setting Apache Time out for a single domain

Issue : How to change Apache Time Out for a single website ? Solution : Even though Apache Timeout is a global environment directive, you can still change that for a single domain by modifying the corresponding VirtualHost entry for the domain. It should look something like this : ServerName domainname.com ServerAlias www.domainname.com DocumentRoot /home/user/public_html [...]

New cPanel 404 error — The server can not find the requested page

Issue : While trying to access any IP on a server, following error occurs : 404 Not Found The server can not find the requested page: SERVER-IP/cgi-sys/defaultwebpage.cgi (port 80) Solution : This is a bug in the latest cPanel release. Try either of the following 2 solutions : 1. (Recommended by cPanel) /scripts/upcp –force /scripts/autorepair [...]

32 million passwords leaked!

We all know about the huge password breach that happened last month. Click here to read an article on this by Slashdot with some amazing statistics.

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