Instacarma launches its very own and exclusive Client Portal application for the  dedicated and semi dedicated hosting support customers , an Air Application that lets them manage and monitor the tech support operations with ease from a single point that is integrated to InstaCarma’s Work and Process Tracking System called VisionCarma. With a rich and attractive UI and interesting statistics from the Support Team, this is another step from InstaCarma in their continued effort to provide world class services to their customers and to add robustness to their clients IT Infrastructure management with an Internet Application that gives valuable pointers to monitor their support operations.

Mr. Aromal Rajagopal, CEO of the company, stated that  the beauty of the application is that it brings in a lot of transparency to its customers with live support information and statistics like the tech currently working in shift, how long he has been handling the current shift,  the number of tickets handled so far, average response time maintained, monthly ticket trends and response time trends. On top of this, it also gives the clients access to their billing information that includes their invoice history , pending invoices,  payment status etc. The application also facilitates getting in touch with the Management layer of the company  via email or to directly chat with the tech in shift. This can be an extremely useful feature for the clients to have more accessibility and  transparency when it comes to the service delivery provided by InstaCarma.

The Client Portal is an extremely handy, useful and efficient application for clients to access their offshore team members  and will ensure that they are not only able to manage support operations with ease, but also control and contrive the work environment in the company which ultimately will lead to better productivity and accountability. Client Portal’s backend system VisionCarma is the backbone of InstaCarma’s operations and manages everything from Human Resources, Productivity , Performance, Quality Assurance and SLA Compliances and definitely adds a lot of value to this application.

InstaCarma’s customers are sure to benefit a lot from this Client Portal as it would provide them with an easy way to monitor the work process and communicate with their techs working remotely which is one of the biggest concerns for any company. This is another major step from InstaCarma towards improving Client experience and providing them with control and faster communication channel.

Within just three weeks of the successful launch of a revolutionary product by InstaCarma, ServerMascot has become an instant hit. The customers are pouring in and are very happy with the range of services and support provided by ServerMascot. A team of expert Engineers here at ServerMascot ensure that the customers get their work done in time and with utmost accuracy. ServerMascot has also received some great testimonials from the customers within this short span of its launch. Some of the testimonials include,

I’m really happy with your service, everything works perfect. Thanks for your help, soon I’ll be with you for other projects that need.
Erasmo

Servermascot is reliable, diligent and professional. This company is strongly recommended!
Dylan

Thanks Servermascot, your fast delivery and efficient service is highly appreciated. We will definitely continue to hire services from you in the future too.
Saurav Gupta



With the onset of the year 2011, InstaCarma has taken yet another leap ahead with the launch of a brand new web store “ServerMascot”. This is a one of a kind Web Store where anyone and everyone can order server admin services ranging from a simple gallery or LAMP installation to complicated load balancing, clustering or virtualization solutions. ServerMascot proves to be a convenient and easily accessible solution for customers struggling with one time installations and setups to get easy access to expert admins and engineers and that too at a highly competitive rate.

An innovative and one of the kind service model from InstaCarma,which is a premium solutions provider and partner for the Hosting Industry with a wide expertise of 8 years serving the hosting industry, Servermascot aims at bringing its best to help server owners and companies to effortlessly resolve their one time installation/setup requirements, thereby eliminating the loop holes within their infrastructure for ensuring the smooth running of their operations . An experienced lot of Engineers and Server Admins with a wide range of certifications from Redhat, Microsoft and VMware etc ensure that the Installations/setups are handled on time with utmost precision. ServerMascot carries with itself all the expertise and experience that InstaCarma has gained over the years by providing top notch solutions to its existing customers and is supported by its industy best and proven quality assurance procedures, work processes and systems.

ServerMascot provides its customers the flexibility to order setups or installations as per their choices or requirements with the option to customize them or choose the time flexibility to get this work done at an amazingly low price. Its an order-on-demand admin service that can be utilized anytime,anywhere with the service delivered to you with absolutely no delay. ServerMascot provides discounts on extended time deliveries which can prove to be economical for customers with less time constraints as well as delivery at an urgent basis wherein the service will be handled on priority and delivered within minimal time,a definite boon for those who are in urgent requirement for the installation/setup. Customers can also suggest a new Product/Service if they do not find their desired product listed with ServerMascot. Understanding the importance and need for reduced IT infrastructure costs for hosting companies or server owners, Servermascot is the perfect one-stop solution for their admin needs with a highly competetive product pricing backed by industry best service delivery standards. Its a solution that is a perfect steal for the hosters and one that cannot be overlooked.

We would be glad if you could visit our store at www.servermascot.com and let us know of any services you would like to see and we will add them to the portfolio.

The conference , lead by John A. Zachman, gave some excellent insights into the laws of nature that governs the behaviour of an organization and went on to establish that a well engineered enterprise with a sound architecture in place is the master key for the success of an enterprise. John A. Zachman,  is the founder of the “Framework for Enterprise Architecture” which has received broad acceptance around the world as an integrative framework. His descriptive representations for Enterprises is considered as the “periodic table” for an enterprise, just like how the period table makes the base of Scientific Chemistry. Mr. Zachman is not only known for his work on Enterprise Architecture, but is also known for his early contributions to IBM’s Information Strategy methodology (Business Systems Planning) as well as to their Executive team planning techniques (Intensive Planning). The legendary Zachman is also the author of the book “The Zachman Framework for Enterprise Architecture : A Primer on Enterprise Engineering and Manufacturing” and is currently the Chief Executive Officer of his own education and consulting business, Zachman International. He is also the Chairman of the Board of Zachman Framework Associates, a worldwide consortium managing conformance to the Zachman Framework principles and Chief Executive Officer of the Zachman Institute for Framework Advancement (ZIFA), an organization that conducts seminars on Enterprise Architecture.

The conference covered various agendas such as Modern enterprise & its dependency, Defining framework for Enterprise Architecture, Enterprise objectives, Enterprise Architecture:its implementation practicalities , Architecture methodologies, Enterprise Architecture management and Guidelines for an action plan. John has given a clear insight into using his framework as the guideline for engineering an enterprise that is integrated, flexible, aligned,interoperable and extendible. InstaCarma is sure to benefit a great deal from the invaluable insights from this living legend and will be incorporating his methodology in its enterprise architecture.

InstaCarma is going to HostingCon 2010, the premier conference and trade show for the hosted services industry, to be held in Austin, Texas from July 19th-21st. We’ve purchased booth space (Booth #527)and will be exhibiting at the event for the second time in a row. The company management represented by the Director, Mr. Aromal Rajagopal, will be in attendance and we hope to meet several people we’ve worked with and known over the past 8 years, along with lots of new people from the web hosting world.

InstaCarma hopes to put up a booth that will advertise its services and spread awareness about what it does. Our booth would be a great place to learn about operating web hosting support processes with maximum efficiency, quality and cost-effectiveness. In addition, we will also be launching an array of new services and innovative solutions. We also hope visitors find our booth a great place to make conversation about web hosting support operations, and also to spend an enjoyable few minutes!

We’re also working out details of our HostingCon special promotions. Do stop by at our booth — we look forward to meeting you!

We will be showcasing our web hosting support & server management services and have some special promotional offers as well !

So, see you all there

On the auspicious occasion of the nation’s 61st Republic Day falling on 26th January ’10 , we are giving away a huge 26% discount* on all our services!

Coupon code : REPUBLIC2010

Offer closes on 31st January ’10.
So, what are you waiting for? Sign up immediately and enjoy our excellent services at rock-bottom prices!

* Offer valid on new sign-ups only.

As you all might be knowing, we had launched a new service offering under the brand name RailsCarma few weeks back.
RailsCarma specializes in offshore Ruby On Rails Development. You can read more about it here.

You can contact us at sales@railscarma.com for any of your Ruby On Rails related needs. We can work out a deal on an hourly, monthly or on a per project basis.

Besides this, we are also offering a couple of partnership opportunities as given below :

A. White-label partnership

RailsCarma services can be resold by you under your own brand. Through this initiative, we aim to make it possible for you to easily add Ruby on Rails web development, which has huge demand right now, to your portfolio of services. With our services and your user base, we can both profit.

B. Become an affiliate

If anyone you know has any Ruby On Rails related requirements then you could forward them to us. We can work together on a profit sharing basis on such projects.

Let us know if you are interested or if you have any queries.

–Lord Tennyson

InstaCarma wishes all its readers and followers a happy and prosperous new year ahead.
We will continue to bring you useful content from the world of web hosting support and system administration in the new year. Stay tuned also for exciting new developments at InstaCarma — 2010 is going to be an exciting year !

We’re happy to announce a special year-end offer :-

We’re offering huge discounts on dedicated techs and systems administrators — you can hire dedicated techs from us starting at just $690/month. We have techs with experience levels ranging from 1 year to 5 years (Levels 1 through 3), skilled in all the popular web hosting platforms such as cPanel and Parallels (check out our skill set offerings here).

The prices we’re offering you are hugely discounted (more than 40%). Our techs are extremely good — we’re extremely quality conscious and place huge emphasis on hiring, training, HR and QA processes (just some of the reasons behind our stellar 7-year track record and happy clients), so this is a great chance for you to hire top class techs at such great price points!

We’ve invested heavily through the year in hiring best talent and providing excellent training, so we have some great resources available. We’re looking to bill all these resources by the year end, so hurry — the offer will not remain open for long!

We provide free trial (upto 1 week) and a 1-month unconditional money back guarantee.

Please send your inquiries to sales[at]instacarma.com. We look forward to hearing from you.

Happy holidays!

InstaCarma launched a new service offering under the brand name ‘RailsCarma’ recently. RailsCarma (http://railscarma.com) specializes in Outsourced Ruby On Rails Development. With this venture we aim to provide an end-to-end solution which includes development, deployment, monitoring and management, including scaling support.

We have been associated with the internet services industry for close to 7 years now, providing technical support and server management services to web hosting companies and datacenters across the globe. Having started providing support services to Ruby On Rails hosting companies way back in 2006 when it was the very beginning of RoR which is now one of the most sought after web development platforms, it was a logical step for us to venture into this area.

One of our major turning points was hiring Neeraj Chowdhary, who now heads project delivery at our organization. Neeraj is one of the best in the industry with extensive experience in Ruby on Rails and agile development. He has been in this industry since the very beginning and his profile boasts of some extra-ordinary projects. Soon after he was hired we started receiving some great feedback from our projects and we knew we had a special thing going. We then went about integrating the development wing with our already established Ruby on Rails server management and support division, and this became RailsCarma.

We are looking forward to enter strategic partnerships with hosting and development companies.

InstaCarma had put up a booth at HostingCon’09 which had a couple of hundred footfalls.
Ping! Zine – a reputed Web Hosting Magazine has honored us with the ‘Most Bling’ award (in pic).

We would like to take this opportunity to thank Ping! Zine for this recognition. Also, hats off to iNet – the organizers of HostingCon, for putting up an awesome show.

HostingCon is the place where one can meet the who’s who of the Hosting Industry under one roof. We are thankful to all those who were involved in making this venture a huge success and look forward to be there next year as well!

InstaCarma is in the expansion mode at the moment. As a part of that we are giving out a flat 10% discount on all our services for new signups. The coupon code for this discount is INSTAOCT09. Just mention the code when you contact us and we will be sure to apply this discount when you sign up.

The coupon will expire on the 31st of October, 2009. Hurry up and avail this fabulous discount!

In its bid to continue providing uninterrupted quality services to its esteemed clients, InstaCarma installed a brand new genset over the weekend.

The company has been scaling well in the recent past. Foreseeing the potential problems which might arise as a result of this, InstaCarma added a new-age 25KVA brushless AC generator to its power back-up facility. Besides higher capacity, the generator is eco-friendly and produces very little noise. Addition of this diesel genset has increased the total capacity of the facility to 50 KVA.

25KVA brushless AC generator